FAQ's
- Home
- FAQ's


Ready to work your next projects!
(+44) 123 456 789
info@example.com
New York —66 Guild Street 512B, Great
North Town.
Frequntly Asked any Questions
We offer end-to-end IT solutions including network/server management, cloud services, cybersecurity, custom software development, and IT consulting. Our expertise ensures your business stays secure, scalable, and future-ready.
We implement enterprise-grade firewalls, conduct vulnerability assessments, and provide continuous monitoring. Our team enforces strict access controls and offers compliance support (GDPR/HIPAA) tailored to your industry.
Absolutely! We provide seamless cloud migration (SaaS/IaaS/PaaS), ensuring minimal downtime, cost optimization, and 24/7 access to your data and applications.
Our remote monitoring team addresses critical issues within 30 minutes. For on-site needs, we guarantee a technician dispatch within 2-4 hours, depending on location.
Quarterly full audits + continuous vulnerability scans with weekly reports.
We fully support AWS (including EC2, S3, and RDS), Microsoft Azure (with Active Directory integration), and Google Cloud (specializing in AI/ML workloads). Our team also manages hybrid environments, providing unified monitoring across cloud and on-premise infrastructure with seamless data synchronization.
Our solutions are certified for HIPAA (healthcare), GDPR (EU data protection), PCI-DSS (payment processing), SOC2 Type II, ISO 27001, and NIST Cybersecurity Framework. We provide complete audit documentation, staff training programs, and automated compliance monitoring tools for all supported standards.
For critical system outages, we guarantee ≤15 minute response times with ≤4 hour resolutions, backed by 99.99% uptime SLAs that include financial penalties for non-compliance. High-priority performance issues receive ≤1 hour responses with ≤24 hour resolutions, all monitored through real-time dashboards.
Every client receives a dedicated vCIO for strategic planning, a technical lead for daily operations, and on-demand architects for special projects. This team conducts biweekly performance reviews and provides 24/7 emergency access, ensuring continuous alignment with your business objectives.
We implement the 3-2-1 backup methodology: 3 copies of all data (1 primary + 2 backups) stored on 2 different media types (disk + cloud/tape) with 1 geographically isolated copy. All backups feature AES-256 encryption, air-gapped storage, and daily integrity verification.